Data protection guaranteed

Bt299 Privacy Policy — How We Keep Your Information Safe

Keeping every piece of your personal information safe is our top priority at bt299. This policy clearly sets out what data we collect, why we collect it, and how we protect it.

Last updated: January 2026 | Bengali version

How bt299 Protects Your Information

A quick overview of the core principles of our privacy policy.

SSL 256-Bit Encryption

All data transmissions at bt299 are secured with bank-grade 256-bit SSL encryption. Your information is fully encrypted at all times, both in transit and on receipt.

Your data is never sold to third parties

Bt299 never sells your personal information to third parties. Your data is used solely for operating the service.

Strict Protection of KYC Information

NID, passport, and photos submitted for identity verification (KYC) are stored with the highest level of security.

Right to erasure

You may request that your personal information be deleted from bt299. The request will be honored unless there is a legal obligation to retain the data.

Cookie Policy

Bt299 uses only essential and functional cookies. Advertising or tracking cookies are not used.

Immediate notice in the event of a data breach

In the event of a data security incident, bt299 will notify affected members as quickly as possible.

Bt299 respects your privacy. This policy explains exactly what information bt299 collects, how it is used, and what rights you have.

01 Scope and applicability

This Privacy Policy ("Policy") bt299 Applies to all users of the platform's services. This policy is in effect whenever you use bt299 via its website, mobile app, or any other digital channel.

Bt299 is a platform operating under an international gaming license. We comply with international data protection standards and take every precaution to safeguard the information of our Bangladeshi members.

Bt299 uses this policy to maintain full transparency with you. No hidden data collection or undisclosed use of your information takes place.

02 What Types of Information We Collect

Bt299 collects only the information genuinely necessary to provide its services.

Registration information

What you provide when creating an account:

  • Full name (as per national ID)
  • Mobile number and email address
  • Date of birth (for age verification)
  • Preferred username

Identity verification (KYC) information

For security and legal compliance purposes, bt299 may verify:

  • Photo of National ID (NID) or passport
  • Selfie or live photo
  • Proof of address (if required)

Transaction information

Financial activity records at bt299:

  • Deposit and withdrawal history
  • Payment method type (account number is not stored)
  • Betting and gaming history

Technical information

Automatically collected while you use bt299:

  • IP Address and Device Type
  • Browser version and operating system
  • Pages visited on the platform and time spent on each
Data type Purpose of collection Retention period
Personal identity Account Management and Verification While your account is active
KYC Documents Fulfilling Legal Obligations Minimum 5 years
Transaction records Security and audit Minimum 5 years
Technical logs System security 90 days

03 How we use your data

Bt299 uses your information only for the following purposes:

For service operations

Your information is used to keep your account active, process transactions, provide support, and ensure the uninterrupted operation of the bt299 platform.

To ensure security

Bt299 analyzes data to prevent fraud, detect money laundering, and maintain account security. This is done entirely for your protection.

Legal obligations

Bt299 is required to retain certain data to comply with international licensing conditions and Anti-Money Laundering (AML) regulations. This is a legal requirement.

For service improvement

Anonymous user behavior is analyzed to improve the bt299 platform. No personally identifiable information is involved.

Bt299 never uses your information for advertising purposes or sells it to other companies.

04 Who we share your data with

Bt299 shares your information only in the following circumstances:

Technology partners

Bt299 works with trusted technology providers for payment processing, server hosting, and security verification. These partners operate under strict confidentiality agreements and are not permitted to use your data for any other purpose.

When required by law

Bt299 may be required to disclose information to authorities under court orders, regulatory requests, or international legal obligations.

On the basis of consent

Bt299 will not use your information for any other purpose without your explicit consent.

Bt299 never sells or transfers data to marketing companies, advertising networks, or data brokers.

05 Data protection practices

Bt299 follows the highest industry standards to keep your information secure.

Technical safeguards

  • 256-bit SSL/TLS encryption on all data transmissions
  • Encrypted storage in database
  • Regular security audits and penetration testing
  • 24/7 Security Monitoring System
  • Firewall and DDoS protection

Administrative safeguards

  • Data access restricted to limited staff
  • Privacy training for all staff
  • Full access logs maintained at all times

06 Cookies and Tracking Technologies

Bt299 uses cookies to improve your browsing experience.

Essential cookies

These are essential for keeping the platform running — maintaining login sessions, security tokens, and similar functions. bt299 cannot operate properly without these cookies.

Functional Cookies

To remember your preferences — such as language settings, theme choices, and similar options.

Analytical cookies

To understand bt299's page performance and general user behavior. No personal information is included.

Bt299 does not use third-party advertising cookies or cross-site tracking cookies. You can manage cookies through your browser settings.

07 Your Rights

As a bt299 member, you have the following rights regarding your own information:

1

Right to access your data

You may request to see what information bt299 holds about you.

2

Right to rectification

You may request corrections to any inaccurate or outdated information.

3

Right to erasure

Requests to delete your information will be honored unless there is a legal obligation to retain it.

4

Right to restrict processing

You may request that the use of your data be restricted to specific purposes.

5

Right to data portability

You may request a copy of your information in a standard, portable format.

6

Right to Lodge a Complaint

You may file a complaint with bt299 support in the event of a privacy violation.

08 Minors' Data

Bt299 strictly does not collect or store information from anyone under 18. If we become aware of an underage account, it will be closed immediately and all associated data will be deleted.

If a parent or guardian believes their child is using bt299, please contact our support team.

09 Policy changes

Bt299 may update this privacy policy from time to time. Members will be notified by email of any major changes, and the updated date will be reflected on this page.

Please check this page regularly. Continued use of bt299 after any updates constitutes acceptance of the revised policy.

10 Contact us

For any privacy-related questions or requests, contact the bt299 support team. We typically respond within 24-48 hours.

Email: [email protected]

To learn more, visit our Terms and Conditions and Responsible Gaming View page.

Common Privacy Questions

Answers to the most frequently asked questions about bt299's data protection.

Never. bt299 does not sell your personal data to any third party. Limited data is shared only with trusted technology partners for service delivery purposes — and strictly under confidentiality agreements.

Yes, you may submit a data deletion request to bt299 support. However, transaction records and KYC documents must be retained for a set period (typically 5 years) due to international legal obligations. All other data can be deleted.

bt299 does not store your full payment account number. Only the transaction type, amount, and date are recorded. Payment processing is handled through secure third-party payment gateways.

In the event of a data security incident, bt299 will promptly notify affected members by email, clearly explaining the nature of the incident, its potential impact, and the steps you can take. bt299's security team monitors the platform around the clock.

bt299 collects IP addresses only — necessary for security verification and fraud prevention. GPS or real-time location tracking is not used. If the mobile app requests location access, you are free to deny it.

Start Playing Safely at bt299

Your data is secure, your transactions are safe — join bt299 today and enjoy with complete peace of mind.

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